Privacy policy

About our policy

This privacy policy sets out how we use and protect any information you provide when you are on our website. We are committed to ensuring that your privacy is protected. If we ask you to provide certain information for identification purposes when using this website, it will always be used in accordance with our privacy statement. Occasionally, we may change the privacy policy by updating this page. Be sure to check back here from time to time to ensure that you are happy with any changes that have been made.

Protection of private information

Protecting the privacy of our website visitors and customers is of the utmost importance to us. August Sandgren A/S will not sell, share or transfer your personal information to any outside parties other than our suppliers and third party processors (such as credit card companies, customer service providers and shipping companies). And even this will only be done to the extent that it is needed to assist in the operation of the August Sandgren business.

What we collect

We may collect the following information:

  • Your name and contact information, including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys, competitions and/or offers

What do we do with the information we gather

We require this information to understand your needs and provide you with better service. Personal information such as your billing address and credit card details are also needed to handle orders on our website. This information will only be used for your purchase. We may collect additional information for the following reasons:

  • Internal record keeping
  • To help improve our products and services
  • If you have signed up for our newsletter then we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
  • From time to time, we may also use your information to contact you for market research purposes by email, phone or mail

Security

We use Secure Sockets Layer (SSL) technology to protect your credit card data. Your information is encrypted from the moment your enter it and it will not be saved on a public server. That means that information passed between you and us cannot be read even if someone else intercepts it.

The SSL technology provides authentication that assures your browser that your data is being sent to the correct secure computer server; encryption that encodes all data, so only the secure server is able to read it; and a data integrity feature that checks that the transferred data has not been altered.

Links to other websites

Our website may contain links to other websites of interest. However, once you have left our site, we cannot be responsible for the protection and privacy of any information, which you provide whilst visiting such sites. This privacy statement does not govern any sites except the August Sandgren site. Exercise caution and always look at the privacy statement of any new website you visit.

Cookies

When you visit www.augustsandgren.com we collect information about your activities on our website (for example by using cookies). A cookie is a small data file placed on your computer’s hard drive containing information about which parts of our website you have visited. We use cookies to personalize your online experience and to collect statistical data for the purpose of improving your experience on our website. Cookies are simple files and they cannot execute program code, transmit viruses or be used to collect information about what you otherwise may use your computer for. We do not use cookies to store or collect personal information. And once you have closed your browser, the cookies expire and no longer have any effect.

You are free to decline the use of cookies. Most web browsers allow you to delete or block cookies and can warn you or ask for your consent before cookies are stored. If you do not wish to use cookies when visiting our online store, however, this may affect your shopping experience, as we use cookies to keep your shopping cart updated, among other things. The use of cookies is also necessary if you want to place an order.

We use services from Google (Google Analytics) to collect web statistics. Cookies from this provider allow us to see things like which pages are visited, where the traffic comes from, etc. We use the information to measure and improve the user experience on our website and to follow up on sales and ad campaigns. Additionally we use partners that help us to keep track of user activities, profitability of online marketing and to deliver targeted online ads when you visit other websites. These services may use third party cookies provided by our partners.