Refund policy

Right of return
When ordering via Internet you have the right to return your purchase within 14 days for a full refund (excluding postage costs).
The only condition to exercising your right of return is that goods must be handed back in the same condition as they were when received.
If the goods are not in the same condition, August Sandgren will estimate a resale value and repay the estimated amount (excluding postage) to the customer.

Returning goods
There are two possible ways you can return goods:
- You can refuse delivery when it arrives by mail and request that the package be returned to us
- You can accept delivery and return it to us within 14 days. In this case we ask you to include a copy of your receipt. Please mark the parcel “Return of goods”

Address for returning goods:
August Sandgren - Pelican Storage
Sejroegade 8
2100 Copenhagen 
Denmark

Enclosed in each package is a return address label, which you can use to return your purchases.
The value of the parcel (excluding postage) will be refunded to the account used for payment.
All expenses regarding the return of goods are to be covered by the customer. Therefore August Sandgren will not accept returned products sent back “cash on delivery” or without paid postage.

If you have any queries about the above or would like more information relating to August Sandgren, please feel free to email us at asg@augustsandgren.com or call us on + 45 26839155